Shipping policy

Shipping Policy

Effective Date: 27.06.2026

At Strikaz, we are committed to delivering your order as quickly and efficiently as possible. Please read this Shipping Policy carefully before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high order volume, promotional events, holidays, or unforeseen circumstances, processing times may be slightly extended. If your order experiences a significant delay, we will notify you via the email address provided during checkout.

Orders cannot be modified once processing has begun.

Shipping Time

After processing, orders are typically delivered within 10–13 business days.

Please note that these are estimated delivery times only and are not guaranteed.

Actual delivery times may vary depending on:

  • Destination country

  • Customs clearance

  • Local postal services

  • Weather conditions

  • Carrier delays

  • Public holidays

  • High shipping volumes

  • Other unforeseen circumstances

Worldwide Shipping

We proudly offer worldwide shipping.

Shipping availability may vary depending on your location and local carrier restrictions.

If we are unable to deliver to your address, we will contact you and issue a full refund if necessary.

Shipping Costs

Shipping costs are calculated during checkout and depend on your destination, selected shipping method, and current promotional offers.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available).

Tracking information may take 2–7 business days to update after shipment.

Please note that tracking updates depend on the shipping carrier and customs processing.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by your country's customs authorities.

These charges are not included in your purchase price unless explicitly stated otherwise.

While we make every reasonable effort to use shipping methods that minimize additional customs charges whenever possible, we cannot guarantee that customs fees or import taxes will not apply.

Any customs duties, taxes, or import fees are the sole responsibility of the customer.

If a shipment is refused because customs fees remain unpaid, we reserve the right to deduct any shipping costs, return shipping costs, customs fees, or carrier charges from any eligible refund.

Delayed Deliveries

Although we work hard to ensure timely delivery, delays may occasionally occur.

Strikaz is not responsible for delays caused by:

  • Customs inspections

  • Weather conditions

  • Airline delays

  • Carrier disruptions

  • Public holidays

  • Natural disasters

  • Government actions

  • Strikes

  • Pandemics

  • Political events

  • Other circumstances beyond our reasonable control

Delivery estimates should not be interpreted as guaranteed delivery dates.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

If an incorrect or incomplete shipping address is provided:

  • We cannot guarantee successful delivery.

  • Additional shipping charges may apply for reshipment.

  • Customers are responsible for any additional shipping costs.

If a package cannot be recovered because incorrect information was supplied, Strikaz cannot be held responsible for the resulting loss.

Returned Packages

Packages returned due to:

  • Incorrect shipping information

  • Refused delivery

  • Failure to collect the package

  • Unpaid customs duties

may incur additional shipping and handling costs.

If a refund is applicable, these costs may be deducted from the refund amount where permitted by law.

Lost Packages

If your order has not arrived within a reasonable time after the estimated delivery window, please contact us at info@strikaz.com.

We will open an investigation with the shipping carrier.

If the carrier confirms that the package has been lost during transit, customers may choose either:

  • A replacement shipment, or

  • A full refund.

Delivered but Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please:

  • Check around your property.

  • Ask family members or neighbors.

  • Contact your local postal service.

If the package still cannot be located, contact us immediately.

We will assist you by initiating an investigation with the shipping carrier.

Refunds or replacements for shipments marked as delivered will be evaluated individually based on the carrier's investigation.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Clear photographs of the product

  • Photographs of the packaging

  • A brief description of the damage

Once the issue has been reviewed, customers may choose between:

  • A replacement product

  • A full refund

Multiple Shipments

To ensure faster delivery, orders containing multiple products may occasionally be shipped separately.

You may therefore receive multiple tracking numbers and your items may arrive on different dates.

Shipping Restrictions

Certain products or shipping methods may not be available in every country.

We reserve the right to refuse or cancel orders if shipping is not possible due to legal, logistical, or carrier restrictions.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us:

Strikaz

Owner: Ramiz Bukhari

Germany

Email: info@strikaz.com